Samsung Dryer Medium

Samsung Dryer Error Code HE — How to Fix (Heater error / heating element failure)

Fix Samsung Dryer error HE with our step-by-step guide.

⏱️ Time30-60 minutes
📋 DifficultyMedium
🔧 Model(various models)
⚠️ ErrorHE

What Does Error Code HE Mean?

Error HE on your Samsung Dryer means: The Samsung Dryer error code HE indicates a heater error or heating element failure. This can be caused by a faulty heating element, a malfunctioning thermostat, or a problem with the dryer's electrical system. As a result, the dryer will not produce heat, leading to longer drying times or damp clothes.

What You'll Need

🔧 Tools

  • Phillips #2 screwdriver
  • T20 Torx screwdriver
  • Multimeter

🛒 Parts

  • Heating element

How to Fix Error HE — Step by Step

  1. 1

    Reset the Dryer

    Start by resetting the dryer. Unplug the power cord from the wall outlet, wait for 30 seconds, and then plug it back in. This will reset the dryer's control board and may clear the error code. Check the dryer's display to see if the error code has cleared.

    💡 Pro Tip: If the error code persists after resetting, proceed to the next step.

  2. 2

    Check the Power Supply

    Verify that the dryer is receiving the correct voltage. Use a multimeter to measure the voltage at the dryer's power cord. The reading should be between 208-240V AC. If the voltage is low, check the circuit breaker or fuse box to ensure the dryer is receiving the correct power supply.

  3. 3

    Inspect the Heating Element

    Locate the heating element, usually found at the back of the dryer. Check for any signs of damage, such as burns, cracks, or corrosion. Use a multimeter to measure the resistance of the heating element. A good reading should be around 10-15 ohms. If the reading is significantly higher or lower, the heating element may be faulty.

  4. 4

    Check the Thermostat

    The thermostat is usually located near the heating element. Check for any signs of damage or corrosion. Use a multimeter to measure the resistance of the thermostat. A good reading should be around 1-5 ohms. If the reading is significantly higher or lower, the thermostat may be faulty.

  5. 5

    Check the Electrical Connections

    Verify that all electrical connections are secure and not loose. Check the connections between the heating element, thermostat, and control board. Use a multimeter to measure the voltage and resistance at each connection point.

  6. 6

    Replace the Heating Element

    If the heating element is faulty, replace it with a new one. Make sure to purchase a replacement heating element that is compatible with your Samsung dryer model. Follow the manufacturer's instructions for installation.

When to Call a Professional

When the diagnosis points to a major component failure, or if the error code persists after trying the above steps, contact an appliance repair service in your area. Additionally, if you notice any signs of electrical shock, such as burning smells or sparks, do not attempt to repair the dryer yourself and call a professional immediately.

Related Samsung Dryer Error Codes

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